Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
How long does shipping take?
- Shipping within Germany usually takes 1–3 business days.
- International shipping takes approximately 5–13 business days.
- For personalized products or items that are out of stock, delivery may take 5–20 business days, depending on the ordered product.
- The estimated delivery time is displayed for each product during the checkout process.
Can I track my order?
Yes! Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can use this tracking number to check the status of your delivery online at any time.
Do you sell your products on other platforms?
Yes, we are active on several platforms to ensure you can easily purchase our products wherever you prefer to shop. In addition to our own shop, you can find our products on the following platforms:
eBay – Check out our collection on our eBay store, where we regularly offer special deals and discounts!
How does the return and refund process work?
Please refer to our Return Policy for detailed information on return conditions and the refund process.
Are there any discounts or coupons available?
Yes! We regularly offer discount codes and special promotions.
Check our NEWSLETTER for current deals—subscribe now to get exclusive offers!